Terms & Conditions

1: Postage/delivery

The pricing includes UK delivery.

For non-UK destinations please contact us so we can find the most cost-effective method of shipping for your product. If you order products from our website for delivery outside the UK, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination.

You will be responsible for the payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

2: Returns / Refunds

The photographic prints on this site are custom made products. They are made to order and are not eligible for returns or refunds. They may only be returned if damaged in transit or there is a manufacturing defect.

All sales are final and not returnable. Please be sure to check your order specifications carefully. Your orders of prints are custom-sized and printed. Because of the custom “print on demand” nature of these orders, our print provider does not accept any exchanges or refunds on orders of prints. If there are obvious errors in your order, please contact us immediately. We will do our best to resolve any issues you may have with orders that you have received that do not match your ordered specification as listed on your order.

3: Colour Matching and Product Quality

Devices such as computer monitors, tablets and phones all produce slightly different colours. Therefore the printed colour may not look exactly the same as you see on your monitor screen, especially if your screen is not colour calibrated. Colours also vary slightly between products depending upon which inks and media are used. We aim to produce a pleasing, colour balanced product that is as close to the original as possible, but we cannot guarantee an exact colour match with your screen or between different product types. We make every effort to ensure you receive a high-quality product but in the unlikely event the product being unsatisfactory, please contact us within 48 hours and we will do everything possible to resolve the issue.

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